Elevate Recoveries
Experts in Healthcare Collections


Our Story

Elevate Recoveries is a culmination of 40+ years in the healthcare receivables industry. Our founder, Cindy Armstrong has been involved in virtually every aspect of healthcare receivables, from bedside patient eligibility services to aged purchased debt.

After managing at several of the largest collection firms and then co-founding three large healthcare collection firms as well as a large healthcare debt buyer, Cindy along with her long-term management team, created Elevate Recoveries to “elevate” the patient’s experience when dealing with a collection firm.

Our Services and Our Expertise

Primary Collections: accounts are placed as soon as they are determined to be self-pay. Since the patients may have numerous outstanding healthcare-related expenses, our Payment Advisors must be experts at explaining why the bill is owed and negotiating to get the bill paid promptly.

Secondary Collections: accounts that were previously placed with another collection firm. These uncollected accounts require more negotiation since many times the primary agency tried and failed to convince the patient to pay and the patient’s circumstances have likely changed.

To inquire about our services:

Our Philosophy

Engage the positive

Lead by example

Expand your learning opportunities

Value yourself  & others

Approach each day with a fresh attitude

Treat everyone with Dignity and Respect

Embrace your uniqueness

Our Community

We work accounts for some of the nation’s leading healthcare entities, including:

  • Memorial Hermann
  • Cleveland Clinic
  • Oakwood Health Sys
  • AMR/Rural Metro
  • EmCare/RTI
  • The Schumacher Group
  • Meridian Health
  • Florida Hospital
  • LifePoint
  • Georgia Regents